Plans
Entrepreneurs
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SMEs
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Enterprise
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Features
Notifications
Send and receive notifications of technical assistance requests.
Ticket types
Configure the types of technical assistance requests.
Multiple Participants
It allows to have the assistance of multiple technicians of different specialties in a request for assistance.
Cost Center
Manage cost centers and administrative areas.
Users
Manage users in your help desk.
Coaching Staff
Manage the coaching staff at your technical help desk.
Projects
Classify technical assistance even by Projects.
Cloud Storage
Configure the cloud storage service of your choice (Cloudinary, Google Drive, Dropbox).
ITIL/SLA
Configure the contracts / SLA agreements with your clients.